Feel free to ask your problem or query related to any of our themes, Please take your time to search your queries in the forum, your query might have been already answered. If you have a different query, please post on respective theme forum.
We bought Sparklestore pro and we have some problems.
We cannot use “All Categories” menu further than 2nd tier.
3rd tier, simply not working.
We cannot use Categories-Tabs widget more than once on the home page. The second instance shows the same pictures as first. When we change the category on one instance the other shows the same pictures.
We cannot use more than once Products-Area widget more than once on the home page. The second instance is very sort so half-height of pictures are not visible.
We asked the first question many days before but no one answered yet!
Is this you call support?
We are sorry for the late reply, We have check our theme yes “All Categories” 3rd tier menu is not working, so our developer already to start working, it will be taken around 2 or 3 more days to fixed menu issue and update the theme.
another issue like ( Categories-Tabs, Products-Area widget ) all things is working fine, I think you have select same category so it’s not working, you can select different category other section, stile you have a face that issue then send us your website URL with wp-admin login details our firstname.lastname@example.org we or our team can manage categories tabs settings in your website.